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Privacy Policy

Responsible in terms of data protection laws, in particular the EU General Data Protection Regulation (GDPR), is:

Namibian Retort Charcoal (PTY) Ltd

Your rights as a data subject

You can exercise the following rights at any time using the contact details provided by our data protection officer:

  • Information about your data stored by us and their processing (Art. 15 GDPR),
  • correction of incorrect personal data (Art. 16 GDPR),
  • Deletion of your data stored by us (Art. 17 GDPR),
  • Restriction of data processing if we are not yet allowed to delete your data due to legal obligations (Art. 18 GDPR),
  • Objection to the processing of your data by us (Art. 21 GDPR) and
  • Data portability if you have consented to data processing or have concluded a contract with us (Art. 20 GDPR).

If you have given us your consent, you can withdraw it at any time with future effect.

You can always lodge a complaint with a supervisory authority, e.g. B. to the competent supervisory authority of the state of your residence or to the authority responsible for us as the responsible body.

A list of the supervisory authorities (for the non-public area) with address can be found at: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html .

Cookies

Type and purpose of processing:

Like many other websites, we also use so-called “cookies”. Cookies are small text files that are stored on your end device (laptop, tablet, smartphone, etc.) when you visit our website.

This gives us certain data such as B. IP address, browser used and operating system.

Cookies cannot be used to start programs or to transfer viruses to a computer. Based on the information contained in cookies, we can make navigation easier for you and enable the correct display of our websites.

Under no circumstances will the data we collect be passed on to third parties or linked to personal data without your consent.

Of course you can also view our website without cookies. Internet browsers are regularly set to accept cookies. In general, you can deactivate the use of cookies at any time via the settings of your browser. Please use the help functions of your internet browser to find out how you can change these settings. Please note that individual functions of our website may not work if you have deactivated the use of cookies.

Storage period and cookies used:

If you allow us to use cookies through your browser settings or consent, the following cookies can be used on our websites:

As far as these cookies can (also) relate to personal data, we will inform you in the following sections.

You can delete individual cookies or the entire cookie inventory via your browser settings. You will also receive information and instructions on how to delete these cookies or block their storage in advance. Depending on the provider of your browser, you will find the necessary information under the following links:

contact form

Type and purpose of processing:

The data you have entered will be stored for the purpose of individual communication with you. To do this, you must provide a valid email address and your name. This is used to assign the request and then answer it. Providing additional data is optional.

Legal basis:

The data entered in the contact form is processed on the basis of a legitimate interest (Article 6 (1) (f) GDPR).

By providing the contact form, we would like to make it easy for you to contact us. The information you provide will be stored for the purpose of processing the request and for possible follow-up questions.

If you contact us to request an offer, the data entered in the contact form will be processed to carry out pre-contractual measures (Art. 6 Para. 1 b GDPR).

Recipient:

The data recipients may be processors.

Storage period:

Data will be deleted no later than 6 months after processing the request.

If there is a contractual relationship, we are subject to the statutory retention periods according to HGB and delete your data after these periods.

Provision required or required:

The provision of your personal data is voluntary. However, we can only process your request if you provide us with your name, your email address and the reason for the request.

Use of Google Analytics

Type and purpose of processing:

This website uses Google Analytics, a web analytics service provided by Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043 USA (hereinafter: “Google”). Google Analytics uses so-called “cookies”, which are text files that are stored on your computer and that enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. Due to the activation of IP anonymization on this website, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. The full IP address is only transferred to a Google server in the USA and abbreviated there in exceptional cases. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

The purpose of data processing is to evaluate the use of the website and to compile reports on activities on the website. Based on the use of the website and the Internet, other related services are then to be provided.

Legal basis:

The processing of the data is based on the consent of the user (Art. 6 Para. 1 a GDPR).

Recipient:

The recipient of the data is Google as a processor. For this we have concluded the corresponding order processing contract with Google.

Storage period:

The data will be deleted as soon as it is no longer required for our recording purposes.

Third country transfer:

Google processes your data in the USA and has submitted to the EU_US Privacy Shield https://www.privacyshield.gov/ EU-US framework .

Provision required or required:

The provision of your personal data is voluntary, solely on the basis of your consent. If you prevent access, this may result in functional restrictions on the website.

Revocation of consent:

You can prevent the storage of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading the browser plug-in available under the following link and install: Browser Add On to deactivate Google Analytics .